Question 1

What does Nudgeharbor do?

Accepted Answer

Nudgeharbor is a follow-through workspace for local service trades. It brings website leads and customer conversations into one view, surfaces the next follow-up, keeps estimate and visit details together, and gives you a short daily brief so good inquiries are less likely to go quiet while you are out doing the work.

Question 2

Who is Nudgeharbor built for?

Accepted Answer

Nudgeharbor is built for owner-operators and small teams in plumbing, cleaning, landscaping, HVAC, and similar local trades. Solo owners can keep every inquiry in view, while crews can share context, assignments, visit confirmations, and the next best move.

Question 3

What does onboarding look like, from setup to the first follow-up?

Accepted Answer

We start by mapping how a new inquiry reaches your team today. Then we set up your lead flow, agree on the statuses and follow-up rhythm that fit your trade, and invite the people who need the shared view. Once the first inquiry arrives, Nudgeharbor helps you capture the context, choose the next step, and send or schedule the first follow-up; you stay in control of the customer relationship throughout.

Question 4

Does Nudgeharbor replace my scheduler or field-service system?

Accepted Answer

No. Nudgeharbor is designed to sit alongside the tools you already use, including schedulers, calendars, field-service systems, phone tools, and other customer-workflow software. It focuses on the handoff between a new inquiry and the next clear action. We will confirm the specific connection or simple working rhythm for your current stack before you start.

Question 5

What plans are available, and how does monthly versus yearly billing work?

Accepted Answer

The currently advertised plans are Solo at $39 per month or $390 per year, Crew at $99 per month or $990 per year for up to 5 crew members, and Growth at $199 per month or $1,990 per year for up to 15 crew members. Monthly plans renew each month. Yearly plans are billed as one payment and reflect the advertised two-month saving. Prices exclude applicable taxes; see the pricing page for the current plan details.

Question 6

How does Nudgeharbor handle privacy and workspace data?

Accepted Answer

Nudgeharbor uses workspace information to provide the inbox, follow-up, scheduling context, notifications, and operational features a team requests. We do not sell or rent workspace information. Access is controlled by the business using the workspace, and limited service providers may process information needed to run hosting, authentication, email, or AI features. Read the full privacy notice at /privacy for retention, security, sharing, and privacy-request details.

The questions that come up before the next job.

A steadier front desk for the in-between moments.

A steadier front desk for the in-between moments.

01What does Nudgeharbor do?

02Who is Nudgeharbor built for?

03What does onboarding look like, from setup to the first follow-up?

04Does Nudgeharbor replace my scheduler or field-service system?

05What plans are available, and how does monthly versus yearly billing work?

06How does Nudgeharbor handle privacy and workspace data?